1. Introduction
At Faithful Hearts, your privacy is a priority. This Privacy Policy explains how we (“Faithful Hearts,” “we,” “our,” or “us”) collect, use, and protect your personal information when you engage with our website, digital products, community, and services.
By visiting our site or using our services, you agree to the practices described here. If you have any questions, just reach out—we’d love to chat.
2. What We Collect
We only collect the information we need to provide you with a meaningful, personalized experience. This may include:
• Contact Information: Your name, email address, and shipping address for order processing, updates, and communication.
• Payment Details: Secure payments are handled through trusted partners like Stripe. We never see your full card details, and our providers meet the highest security and compliance standards.
• Activity & Preferences: We track what products you view or buy, your downloads, clicks, and preferences within your account or membership, to improve your experience.
• Account Details: For members, we collect login information to manage access to exclusive content, community perks, and digital resources.
Your trust is incredibly important to us, and we will never sell your personal information.
3. How We Use Your Information
We use your information to:
• Process orders and deliver products
• Share exclusive content and updates (if you’ve subscribed)
• Personalize your experience on our site
• Improve our offerings and website
• Manage your membership access and community benefits
If you’re on our email list, you’ll hear from us occasionally with faith-filled reflections, marriage tips, or inspiring updates. You can unsubscribe anytime.
4. Cookies & Tracking
We use cookies to enhance your experience—like remembering what’s in your cart or helping our site load faster. Some trusted third-party services (like Shopify, Google Analytics, or email tools) may also use cookies.
You can always manage your cookie settings in your browser, though some features may not work as intended if disabled.
5. Your Rights
You have the right to:
• Access the personal data we have on file
• Request corrections or deletions of your info
• Opt out of newsletters or promotional emails
• Disable cookies or tracking (note: some site features may be impacted)
To make a request, just email us at [email protected]. We promise to respond promptly.
6. Third-Party Links
We may occasionally share affiliate recommendations or link to other brands we trust. If you click those links, you may be directed to a different site. We encourage you to review their privacy policies, as we’re not responsible for how they handle your data.
7. Data Storage & Security
We take your privacy seriously. We store your data securely and only for as long as needed for purchases, legal compliance, or customer service. Our partners use industry-leading security measures to keep your information safe.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. When we do, we’ll post the updated version here. For significant changes, we’ll notify you via email or a site announcement.
9. Questions or Concerns?
We’re here for you. If you have any questions about this policy or how your data is used, please reach out at
[email protected]. We’d love to hear from you!