Terms and Conditions

1. Introduction

Welcome to Faithful Hearts (“we,” “us,” or “our”). By accessing this website, joining our community, or purchasing our products, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the site and our services.

2. Definitions

“Faithful Hearts” refers to the personal brand owned and operated by Colette & Eli, including all digital platforms, products, memberships, and services.

“User” or “You” refers to any individual engaging with our website, purchasing our products, or participating in our community.

“Services” refers to all offerings by Faithful Hearts, including but not limited to digital downloads, physical products, courses, live sessions, community access, and exclusive content.

3. What We Offer

Faithful Hearts is a community dedicated to helping couples thrive in love, joy, and faith. Through this platform, we share:

• Faith-rooted relationship tools

• Digital and physical resources

• Exclusive content for Premium members

• Real conversations on marriage, faith, and life

While we aim to provide meaningful, high-quality resources, please note that outcomes may vary based on individual circumstances.

4. Community and User Responsibilities

By joining our community, purchasing a product, or using our content, you agree to:

• Respect other members and contributors

• Use our content for personal, non-commercial purposes

• Provide accurate information when creating an account or making a purchase

• Avoid sharing your membership access, downloads, or any digital content with others

Failure to follow these guidelines may result in the suspension or termination of your access, without refund.

5. Payments & Refunds

• All payments must be made using the options provided at checkout. Prices are listed in the currency shown and are subject to change.

• Digital Products: Non-refundable once delivered.

• Physical Products: May be eligible for return or exchange per our policy.

• Memberships: Can be canceled anytime, but refunds are not provided for the current billing cycle.

6. Intellectual Property

All content on this website, including product designs, graphics, journal templates, digital downloads, and community materials, is the intellectual property of Faithful Hearts. It may not be used, shared, or reproduced without written permission.

7. Third-Party Content & Affiliate Links

We may share or recommend third-party products or services that align with our mission. However, we are not responsible for the quality, delivery, or experience of any third-party services or products you may access through our platform.

8. Data & Privacy

Your privacy is important to us. We collect, store, and use your data in accordance with our Privacy Policy. By using our site, you consent to the use of tracking and analytics tools to improve your experience.

9. Confidentiality

If you collaborate with Faithful Hearts in any professional capacity (e.g., brand partnerships, content creation), all confidential information shared during that relationship must be kept private unless otherwise agreed upon.

10. Termination

We reserve the right to terminate your access to our website, community, or digital content if these Terms are violated. You may also cancel your membership at any time through your account dashboard.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States of America. Any disputes will first be addressed through good-faith discussion, followed by mediation or legal action if necessary.

12. Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted here, and continued use of the site implies your agreement to the changes. We encourage you to review this page periodically to stay informed.